IBM Research: Knowledge Socialization: Project: Executive Summary

To identify how stories can be best included in a knowledge management effort -- how best to collect them, organize them, present them, and provide facilities to search through them and navigate among them.
To identify how technology can be best applied to the use of stories in a knowledge management effort.
To identify how the use of stories as a knowledge management activity can be supported and enhanced at IBM.

To learn more about the project, read the white paper entitled "Fostering the Collaborative Creation of Knowledge", look at John's slide presentation about the project, and read about the project's goals.

Why is this group called "Knowledge Socialization"? Because of this diagram, which is often seen in knowledge management talks:

[tacit-to-tacit=socialization]

Tacit-to-tacit knowledge transfer, which is usually done without capturing knowledge to an explicit form, is called socialization. Stories are one form of tacit-to-tacit knowledge transfer, but we are also interested in other forms.

For more information, contact us at knowsoc@us.ibm.com.