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The focus on innovation in the business world today has increased awareness of the crucial role of collaboration in the workplace. Nine papers of this issue deal with business collaboration, and they cover activity-centered collaboration with customers, the use of patterns for capturing best practices, tools for supporting activity-based collaboration, user studies, and collaboration-related analytics and visualization. A tenth, non-topical paper deals with the use of ontology in the development of software architectures.
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Introduction
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Irene Greif, IBM Fellow and Department Group Manager, Collaborative User Experience, IBM Research Division and Michael Rhodin, General Manager, Workplace, Portal, and Collaboration Software, IBM Software Group
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Preface
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Irene Greif, Alex Birman, and John J. Ritsko
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p. 659
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Beyond predictable workflows: Enhancing productivity in artful business processes
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C. Hill, R. Yates, C. Jones, and S. L. Kogan
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p. 663
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Business activity patterns: A new model for collaborative business applications
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P. Moody, D. Gruen, M. J. Muller, J. Tang, and T. P. Moran
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p. 683
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Activity management as a Web service
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A. Cozzi, S. Farrell, T. Lau, B. A. Smith, C. Drews, J. Lin, B. Stachel, and T. P. Moran
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p. 695
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Activity Explorer: Activity-centric collaboration from research to product
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W. Geyer, M. J. Muller, M. T. Moore, E. Wilcox, L.-T. Cheng, B. Brownholtz, C. Hill, and D. R. Millen
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p. 713
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Uncovering the to-dos hidden in your in-box
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D. M. Sow, J. S. Davis, M. R. Ebling, A. Misra, and L. Bergman
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p. 739
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Ethnographic study of collaborative knowledge work
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S. L. Kogan and M. J. Muller
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p. 759
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Following the sun: Case studies in global software development
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J. J. Treinen and S. L. Miller-Frost
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p. 773
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Machines in the conversation: Detecting themes and trends in informal communication streams
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W. S. Spangler, J. T. Kreulen, and J. F. Newswanger
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p. 785
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Technical forum: Communication-minded visualization: A call to action
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F. B. Viégas and M. Wattenberg
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p. 801
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Using ontology to support development of software architectures
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A. Akerman and J. Tyree
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p. 813
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Contents of Volume 45, 2006
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p. 827
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