Chun Hua Tian  IBM China Research Laboratory, Building 19, Zhouguancun Software Park, 8 Dongbeiwang West Road, Haidian District, Beijing, P.R.C. 100094 (chtiancn.ibm.com). Dr. Tian is an advisory research and development engineer. He holds a Ph.D. degree in industrial engineering from Tsinghua University. His current research interests include system dynamics modeling and simulation, logistics and supply chain management, and rule-based optimization.

Bonnie K. Ray  IBM China Research Laboratory, Building 19, Zhouguancun Software Park, 8 Dongbeiwang West Road, Haidian District, Beijing, P.R.C. 100094 (bonniercn.ibm.com). Dr. Ray holds a Ph.D. degree in statistics from Columbia University and has been a research staff member at IBM since 2001. She is currently program manager, data and analytics, at IBM China Research Laboratory. Her area of expertise is applied statistics, with a particular interest in the use of statistics for business analytics. Dr. Ray is a Fellow of the American Statistical Association, and currently serves as an associate editor for the Journal of Computational and Graphical Statistics and for the publication Technometrics.

Juhnyoung Lee  IBM Research Division, Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, NY 10598 (jylus.ibm.com). Dr. Lee is a research staff member. He holds B.S. and M.S. degrees from Seoul National University, and a Ph.D. degree from the University of Virginia, all in computer science. His current research interests include cost and value estimation in service engineering and management, business and IT modeling, model-driven business transformation, and semantic Web.

Rongzeng Cao  IBM China Research Laboratory, Building 19, Zhouguancun Software Park, 8 Dongbeiwang West Road, Haidian District, Beijing, P.R.C. 100094 (caorongzcn.ibm.com). Dr. Cao is a research staff member. He holds a B.S. degree in industrial engineering and computer science, and M.S. and Ph.D. degrees in management science, all from the Harbin Institute of Technology. His current research interests include business process modeling and analysis and logistics optimization and simulation.

Wei Ding  IBM China Research Laboratory, Building 19, Zhouguancun Software Park, 8 Dongbeiwang West Road, Haidian District, Beijing, P.R.C. 100094 (dingwcn.ibm.com). Dr. Ding is the manager of the Business Optimization team at IBM China Research Laboratory. She received her Ph.D. degree in management science from Harbin Institute of Technology. Her research interests include optimization technology, business value analysis, portfolio management, continual business-transformation technology, logistics, and graph-theory-based model checking.