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IBM Systems Journal

Service Science, Management, and Engineering   Volume 47, Number 1, 2008
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Legal research topics in user-centric services - References

by O. Pitkänen,
P. Virtanen,
and J. Kemppinen
Cited references

  1. Services Sciences, Management and Engineering, IBM Corporation, http://www.research.ibm.com/ssme.
  2. H. Chesbrough and J. Spohrer, “A Research Manifesto for Services Science,” Communications of the ACM 49, No. 7, 35–40 (2006).
  3. L. D. Paulson, “Services Science: A New Field for Today's Economy,” IEEE Computer 39, No. 8, 18–21 (2006).
  4. J. Spohrer and P. P. Maglio, The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co-creation of Value., IBM Almaden Research Center, Almaden, CA (2006), http://www.almaden.ibm.com/asr/SSME/jspm.pdf.
  5. J. Spohrer, P. Maglio, J. Bailey, and D. Gruhl, “Steps Toward a Science of Service Systems,” IEEE Computer 40, No. 1, 71–77 (2007).
  6. IST Project Fact Sheet, Information Society Technologies, http://cordis.europa.eu/fetch?CALLER=IST_UNIFIEDSRCH&ACTION=D&DOC=6&CAT=PROJ&QUERY=1189537502606
    &RCN=71853
    .
  7. BookIT, http://www.bookit.net.
  8. Directive on privacy and electronic communications, European Parliament and the Council of the European Union, directive 2002/58/EC (July 12, 2002).
  9. Co-Sourcing UK Shared Service Center, Thomas Cook UK, http://www.accenture.com/Global/Outsourcing/Business_Process_Outsourcing/
    Accenture_Finance_Solutions/Client_Successes/ThomasCenter.htm
    .
  10. Verohallinto Tax Administration, http://www.vero.fi/default.asp?article=5460&domain=VERO_ENGLISH&path=488,493,745&language=ENG.
  11. A. Acquisti and J. Grossklags, “Privacy Attitudes and Privacy Behavior: Losses, Gains, and Hyperbolic Discounting,” in The Economics of Information Security, J. Camp and S. Lewis, Editors, Kluwer Academic Press, Norwell, MA (2004).
  12. M. Friedewald, P. Alahuhta, I. Maghiros, S. Gutwirth, and D. Wright, “Report on the Final Conference,” Safeguards in a World of Ambient Intelligence (SWAMI), (March 2006), http://publica.fraunhofer.de/eprints/N-43485.pdf.
  13. S. Gutwirth, P. De Hert, A. Moscibroda, and W. Schreurs, “The Legal Aspects of the SWAMI Project,” Safeguards in a World of Ambient Intelligence (SWAMI), (March 2006), http://is.jrc.es/pages/TFS/documents/Deliverable5-ReportonConference.pdf.
  14. L. Lessig, Code and Other Laws of Cyberspace, Basic Books, New York (1999).
  15. G. A. Gow, “Privacy and Ubiquitous Network Societies,” International Telecommunication Union Workshop on Ubiquitous Network Societies (2005), http://www.itu.int/osg/spu/ni/ubiquitous/Presentations/8_gow_privacy.pdf.
  16. K. Warwick, “Wiring in Humans. Advantages and Problems as Humans Become Part of the Machine Network via Implants,” Safeguards in a World of Ambient Intelligence (SWAMI), (March 2006), http://is.jrc.es/pages/TFS/documents/Deliverable5-ReportonConference.pdf.
  17. O. Pitkänen, Legal Challenges to Future Information Businesses, Helsinki Institute for Information Technology (HIIT), Helsinki, Finland (2006).
  18. O. Pitkänen, Legal and Regulation Framework Specification: Competence within Mobile Families and Ad-hoc Communities, Information Society Technologies document IST-2004-511607 MobiLife, D11 (2006).
  19. Directive on Unfair Commercial Practices, European Parliament and the council of the European Union, directive 2005/29/EC (May 11, 2005).


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