Rodney J. Clarke  University of Wollongong, NSW 2522, Australia (rclarkeuow.edu.au). Dr. Clarke is an associate professor of management and the director of the Centre for Applied Systems Research in the Faculty of Commerce of the University of Wollongong. He received his Ph.D. degree in information systems and semiotics from the University of Wollongong in 2000 and was awarded a postdoctoral Docent degree in information systems from Karlstad University in 2007 for his work in business processes, hypersystems research, and decision making. His main research interests include the contextual analysis of systems in organizations and the development of communicative methods for the modeling of business processes and services.

Anders G. Nilsson  Karlstad University, SE-651 87 Karlstad, Sweden (anders.nilssonkau.se). Dr. Nilsson is a professor of information systems at Karlstad University and received his Ph.D. degree in business administration and information management from the Stockholm School of Economics in 1991. His main research involves models and methods for change in organizations at the levels of corporate strategies, business processes, and IT systems. Dr. Nilsson is an internationally recognized expert in business modeling and enterprise resource planning (ERP) systems. In the 1970s, he was a member of the research team which was responsible for designing the well-known ISAC (Information Systems Work and Analysis of Change) approach for information systems development.