Steven AlterSchool of Business and Management, University of San Francisco, 2130 Fulton St., San Francisco, CA 94117 (alterusfca.edu). Dr. Alter is a Professor of Information Systems at the University of San Francisco. He received a B.S. in Mathematics and Ph.D. in Management Science from MIT. After teaching at the University of Southern California he served for eight years as cofounder and Vice President of Consilium, a manufacturing software firm that was acquired by Applied Materials in 1998. His teaching and research focus on developing systems analysis concepts and methods that can be used by typical business professionals and can support communication with IT professionals. His latest book, The Work System Method: Connecting People, Processes, and IT for Business Results, consolidates and extends research that has appeared in many leading journals.
usfca.edu). Dr. Alter is a Professor of Information Systems at the University of San Francisco. He received a B.S. in Mathematics and Ph.D. in Management Science from MIT. After teaching at the University of Southern California he served for eight years as cofounder and Vice President of Consilium, a manufacturing software firm that was acquired by Applied Materials in 1998. His teaching and research focus on developing systems analysis concepts and methods that can be used by typical business professionals and can support communication with IT professionals. His latest book, The Work System Method: Connecting People, Processes, and IT for Business Results, consolidates and extends research that has appeared in many leading journals.