Chakalamattam Jos (C. J.) Paul  IBM Software Group, Tivoli, 11501 Burnet Road, IBM Tivoli Software, Austin, TX 78758 (cjpaulus.ibm.com). Dr. Paul is the lead architect for Process Managers in IBM Tivoli and guides the architecture and design of the family of Process Managers that are part of the IBM Service Management portfolio. His focus areas include process automation, systems management, service management, compliance, and governance. Prior to this assignment, he worked on the IBM on demand automation strategy and architecture, the autonomic computing initiative, Tivoli core technologies, and the WorkSpace On Demand product line. He is a member of the IBM Autonomic and Tivoli Architecture Board, the IEEE, and the ACM and holds more than a dozen patents. Dr. Paul joined IBM in 1993, initially working on microkernel operating systems. He has a Ph.D. degree in computer engineering from Carnegie Mellon University in Pittsburgh, Pennsylvania and a B.Tech. degree from the Indian Institute of Technology in Chennai.