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IBM Systems Journal
IBM Service Management   Volume 46, Number 3, 2007
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A configuration management database architecture in support of IBM Service Management - References

 by H. Madduri,
S. S. B. Shi,
R. Baker,
N. Ayachitula,
L. Shwartz,
M. Surendra,
C. Corley,
M. Benantar,
and S. Patel
Cited references

  1. Introduction to ITIL, The Stationery Office, Office of Government Commerce, United Kingdom (2005), http://www.itil.org.uk.
  2. Foundations of IT Service Management Based on ITIL, J. Van Bon, M. Pieper, and A. van der Verrn, Editors, ITSM Library, Van Haren Publishing (November 2006).
  3. IBM Tivoli Change and Configuration Management Database (CCMDB), IBM Corporation, http://www.ibm.com/software/tivoli/products/ccmdb/.
  4. IBM Tivoli CCMDB Developer Reference Guide, September 2006 —available from the author).
  5. D. Lindquist, H. Madduri, C. J. Paul, and B. Rajaraman, “IBM Service Management Architecture,” IBM Systems Journal 46, No. 3, 423–440 (2007, this issue).
  6. BMC Software, Inc., http://www.bmc.com/.
  7. Relicore Clarity, Symantec Corporation, http://www.symantec.com/enterprise/support/overview.jsp?pid=53294.
  8. Mercury Application Mapping, Hewlett-Packard Development Company, L.P., http://www.mercury.com/us/products/business-availability-center/application-mapping/works.html.
  9. nLayers, EMC Corporation, http://www.nlayers.com/.
  10. S. Patel and S. S. B. Shi, Managing Relationships with Tivoli Configuration Management Database (CMDB), IBM CMDB White Paper October 2006, available from the author).
  11. N. Ayachitula, L. Shwartz, K. Garimella, and Y. Or, Methods and Apparatus for Composite Configuration Item Management in Configuration Management Database, U.S. Patent No. 920,060,467 (pending).
  12. N. Ayachitula, L. Shwartz, M. Surendra, K. Garimella, and Y. Or, Methods and Apparatus for Automatically Creating Composite Configuration Items in a Configuration Management Database, U.S. Patent No. 920,060,469 (pending).
  13. A. Betawadkar-Norwood, E. Lin, and I. Ursu, “Using Data Federation Technology in IBM WebSphere Information Integrator: Data Federation Usage Examples and Performance Tuning,” developerWorks, IBM Corporation, http://www-128.ibm.com/developerworks/db2/library/techarticle/dm-0507lin/.
  14. L. M. Haas, E. T. Lin, and M. A. Roth, “Data Integration through Database Federation,” IBM Systems Journal 41, No. 4, 578–596 (2002).
  15. A. Betawadkar-Norwood, E. Lin, and I. Ursu, “Using Data Federation Technology in IBM WebSphere Information Integrator: Data Federation Design and Configuration,” developerWorks, IBM Corporation, http://www-128.ibm.com/developerworks/db2/library/techarticle/dm-0506lin/.
  16. Data Federation with IBM DB2 Information Integrator, IBM Redbook SG24-7052, IBM Corporation, http://publib-b.boulder.ibm.com/abstracts/sg247052.html?Open.
  17. A Universally Unique IDentifier (UUID) URN Namespace, IETF Network Working Group RFC 4122, http://www.ietf.org/rfc/rfc4122.txt.
  18. L. Shwartz, G. Aikens, N. Ayachitula, M. Benantar, K. Garimella, H. Madduri, M. Surendra, S. Weinberger, and Y. Or, Method and System for Segmenting Data and Role Based Access Control for Multi-Account Infrastructure Management, United States Patent No. 920,060,468 (pending).
  19. C. Ward, V. Aggarwal, M. Buco, E. Olsson, and S. Weinberger, “Integrated Change and Configuration Management,” IBM Systems Journal 46, No. 3, 459–478 (2007, this issue).


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