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IBM Systems Journal
IBM Service Management   Volume 46, Number 3, 2007
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Using a model-driven transformational approach and service-oriented architecture for service delivery management - References

 by S. Kumaran,
P. Bishop,
T. Chao,
P. Dhoolia,
P. Jain,
R. Jaluka,
H. Ludwig,
A. Moyer,
and A. Nigam
Cited references

  1. S. Kumaran, “Model Driven Enterprise,” Proceedings of the Global Enterprise Application Integration Summit, Banf, Canada (2004), pp. 166–180.
  2. A. Nigam and N. S. Caswell, “Business Artifacts: An Approach to Operational Specification,” IBM Systems Journal 42, No. 3, 428–445 (2003).
  3. M. Hammer, “Deep Change: How Operational Innovation Can Transform Your Company,” Harvard Business Review (April 2004).
  4. M. Castellanos, F. Casati, M.-C. Shan, and U. Dayal, “iBOM: A Platform for Intelligent Business Operation Management,” Proceedings of the 21st International Conference on Data Engineering, Tokyo, Japan (2005).
  5. S. Kapoor, K. Bhattacharya, S. Buckley, P. Chowdhary, M. Ettl, K. Katircioglu, E. Mauch, and L. Phillips, “A Technical Framework for Sense-and-Respond Business Management,” IBM Systems Journal 44, No. 1, 5–24 (2005).
  6. WebSphere Process Server, IBM Corporation, http://www.ibm.com/software/integration/wps/.
  7. S. Kumaran and P. Nandi, “Adaptive Business Objects—A New Component Model for Business Integration,” Proceedings of the Seventh International Conference on Enterprise Information Systems (ICEIS 2005), Miami, Florida (2005).
  8. E. Gamma, R. Helm, R. Johnson, and J. Vlissides, Design Patterns—Elements of Reusable Object Oriented Software, Addison-Wesley Publishing Company, NY (1995).
  9. H. Ludwig, J. Hogan, R. Jaluka, D. Lowenstern, S. Kumaran, A. Gilbert, A. Roy, T. R. Nellutla, and M. Surendra, “Catalog-Based Service Request Management,” IBM Systems Journal 46, No. 3, 531–548 (2007, this issue).
  10. C. Y. Baldwin and K. B. Clark, Design Rules, Volume 1: The Power of Modularity, The MIT Press, Cambridge, MA (2000).
  11. J. Koehler, G. Tirenni, and S. Kumaran, “From Business Process Model to Consistent Implementation: A Case for Formal Verification Methods,” Proceedings of the Sixth International Enterprise Distributed Object Computing Conference (2002), pp. 96–106.
  12. WebSphere Business Integration Server Foundation, IBM Corporation, http://www.ibm.com/software/integration/wbisf/features/.
  13. B. Portier and F. Budinsky, Introduction to Service Data Objects, IBM Corporation (2004), http://www.ibm.com/developerworks/java/library/j-sdo/.
  14. L. R. Rabiner, “A Tutorial on Hidden Markov Models and Selected Applications in Speech Recognition,” Proceedings of the IEEE 77, No. 2, 257–286 (February 1989).
  15. DB2 Alphablox, IBM Corporation, http://www.ibm.com/db2/alphablox.
  16. Unified Modeling Language, Object Management Group (2007), http://www.uml.org/.
  17. Java 2 Platform, Enterprise Edition, Version 1.4 Documentation, Sun Microsystems (2005), http://java.sun.com/j2ee/1.4/docs/.
  18. Web Services Description Language 1.1 (WSDL 1.1), Worldwide Web Consortium (2001), http://www.w3.org/TR/wsdl.
  19. Business Process Execution Language for Web Services Version 1.1 (2002), http://www.ibm.com/developerworks/library/specification/ws-bpel/.
  20. F. Leymann and D. Roller, Production Workflow: Concepts and Techniques, Prentice Hall PTR, Upper Saddle River, New Jersey (2000).
  21. Workflow Management Coalition: Terminology & Glossary, Workflow Management Coalition (1999), http://www.wfmc.org/standards/docs/TC-1011_term_glossary_v3.pdf .
  22. J. A. Zachman, “A Framework for Information Systems Architecture,” IBM Systems Journal 26, No. 3, 276–292 (1987).
  23. OMG Model Driven Architecture, Object Management Group (2003) http://www.omg.org/mda.
  24. K. Gottschalk, S. Graham, H. Kreger, and J. Snell, “Introduction to Web Services Architecture,” IBM Systems Journal 41, No. 2, 170–177 (2002).
  25. Q. Wu, C. Pu, A. Sahai, R. Barga, and G. Jung, “DSCWeaver: Synchronization-Constraint Aspect Extension to Procedural Process Specification Languages,” Proceedings of the International Conference on Web Services (ICWS '06) (2006), pp. 320–330.
  26. J. Sauvé, A. Moura, M. Sampaio, J. Jornada, and E. Radziuk, “An Introductory Overview and Survey of Business-Driven IT Management,” Proceedings of the First IEEE/IFIP International Workshop on Business-Driven IT Management (BDIM '06) (2006), pp. 1–10.
  27. V. Tosic, “The 5 C Challenges of Business-Driven IT Management and the 5 A Approaches to Addressing Them,” Proceedings of the First IEEE/IFIP International Workshop on Business-Driven IT Management (BDIM '06), (2006) pp. 11–18.
  28. M. Brenner, “Classifying ITIL Processes; A Taxonomy under Tool Support Aspects,” Proceedings of the First IEEE/IFIP International Workshop on Business-Driven IT Management (BDIM '06) (2006), pp. 19–28.
  29. V. A. Danciu, “Formalisms for IT Management Process Representation,” Proceedings of the First IEEE/IFIP International Workshop on Business-Driven IT Management (BDIM '06) (2006), pp. 45–54.
  30. C. Mayerl, F. Troscher, and S. Abeck, “Process-Oriented Integration of Applications for a Service-Oriented IT Management; Integrated IT Management Architecture,” Proceedings of the First IEEE/IFIP International Workshop on Business-Driven IT Management (BDIM '06) (2006), pp. 29–36.


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