Santhosh Kumaran  IBM Research Division, Thomas J. Watson Research Center, 1101 Kitchawan Road, Yorktown Heights, NY 10598 (sbkus.ibm.com). Dr. Kumaran leads a team of researchers in the area of model-driven business integration. His research interest is in using formal models to explicitly define the structure and behavior of an enterprise and employing these models to integrate, monitor, analyze, and improve its performance.

Pete Bishop  IBM Integrated Technology Division, 11502 Burnet Road, Austin, TX 78758 (ellisbus.ibm.com). Mr. Bishop is a senior process architect in the Information Services department of the Technology and Integration Management competency of the Integrated Technology Delivery organization. He has been involved in strategic process work for over 13 years, primarily in the areas of IT systems management and IT service delivery management.

Tian Chao  IBM Research Division, Thomas J. Watson Research Center, 1101 Kitchawan Road, Yorktown Heights, NY 10598 (tianus.ibm.com). Ms. Chao is a senior software engineer in the Business Informatics department at the Watson Research Center. She has a B.A. degree from the National Taiwan University and an M.S. degree in computer science from Virginia Polytechnic Institute. Her research interests include service-oriented computing technologies in business performance monitoring and management using the model-driven approach and business-process security. Ms. Chao holds several patents. She has received both invention and project-related awards and authored many journal and conference papers.

Pankaj Dhoolia  IBM Research Division, India Research Lab, 4 Block-C Institutional Area, Vasant Kunj, New Delhi, India 110070 (pdhooliain.ibm.com). Mr. Dhoolia works in the area of business informatics at the IBM India Research Laboratory. His research interest is in using formal models to describe and implement the deep structure of adaptive businesses.

Prashant Jain  IBM Research Division, India Research Lab, 4 Block-C, Institutional Area, Vasant Kunj, New Delhi, India 110070 (prashantjainin.ibm.com). Mr. Jain is the manager of the Business Development and Solutions department at the India Research Lab. He has M.S. and B.S. degrees in computer science from Washington University, and a B.A. in physics from The College of Wooster. He has over 11 years experience in software research, project management, business consulting, and design and development of software products and services. Mr. Jain's primary areas of interest are design patterns and model-driven business-process integration, specifically focusing on tools and technologies facilitating model-driven business transformation. He is an author of a book on design patterns.

Rajesh Jaluka  IBM Integrated Technology Division, 2455 South Road, Poughkeepsie, NY 12601 (rjalukaus.ibm.com). Mr. Jaluka is a senior IT Architect at the IBM Technology and Integration Management competency. As the lead architect of the Service Delivery Management project he is working on the methodology for streamlining the delivery of IT services, building content and workflows for service catalogs, and deploying SDM tools. He has 18 years of experience in developing and deploying IT solutions for the manufacturing, finance, telecommunication, and services industries.

Heiko Ludwig  IBM Research Division, Thomas J. Watson Research Center, 19 Skyline Drive, Hawthorne, NY 10532 (hludwigus.ibm.com). Dr. Ludwig is a research staff member at the Watson Research Center. As a member of the Service Delivery Management department, he is currently working on service componentization, service-delivery-management platforms (which include aspects of large-scale, loosely coupled distributed systems), federated workflow management, and management of the variability of processes and configurations. He is also involved in SLA and policy management. Earlier, when he was at the IBM Zurich Research Laboratory he worked on cross-organizational process management. He has a Master's (Diplom) degree and a Ph.D. degree in information systems (Wirtschaftsinformatik) from Otto-Friedrich University in Bamberg, Germany. More information on Dr. Ludwig can be found at http://www.research.ibm.com/people/h/hludwig/.

Ann Moyer  IBM Global Technology and Integration Management, 24 Niles Drive, Woodstock, NY 12498 (annmoyerus.ibm.com). Ms. Moyer is a Distinguished Engineer with over 26 years in the IT service industry. Her expertise is in e-business and on demand technical solution development, systems management, system integration, IT service catalogs, call center technology, and system support.

Anil Nigam  IBM Research Division, Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598 (anigamus.ibm.com). Dr. Nigam, a research staff member in the Business Informatics department, joined the IBM Research Division in 1981, soon after earning a Ph.D. degree in computer science at the University of Rochester. His research at IBM spans a wide range: VLSI design systems, parallel-processing architectures and database machines, logic programming and databases, knowledge representation, qualitative reasoning, operational business modeling, and business design. He has received many awards, including Research Division Awards, a Research Commercialization Award, an IBM Consulting Group Engagement Excellence Award, and a Technical Group Award. Dr. Nigam has also published extensively and holds a number of patents.