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IBM Systems Journal
IBM Service Management   Volume 46, Number 3, 2007
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Prospects for simplifying ITSM-based management through self-managing resources - References

 by D. M. Chess,
J. E. Hanson,
J. A. Pershing, Jr.,
and S. R. White
Cited references

  1. IT Infrastructure Library (ITIL), Office of Government Commerce, http://www.itil.co.uk.
  2. eTOM Overview, The TeleManagement Forum, http://www.tmforum.org/browse.aspx?catID=1648.
  3. IBM Service Management, IBM Corporation, http://www.ibm.com/software/tivoli/governance/servicemanagement/index.html.
  4. H. He, What is Service-Oriented Architecture?, O'Reilly Media, Inc. (2003), http://webservices.xml.com/pub/a/ws/2003/09/30/soa.html.
  5. S. R. White, J. E. Hanson, I. Whalley, D. M. Chess, and J. O. Kephart, “An Architectural Approach to Autonomic Computing,” Proceedings of the First International Conference on Autonomic Computing (ICAC '04), IEEE Computer Society Press, Washington, DC (2004), pp. 2–9.
  6. K. Decker, K. Sycara, and M. Williamson, “Middle-Agents for the Internet,” Proceedings of the 15th International Joint Conference on Artificial Intelligence (IJCAI-97), Morgan Kaufmann, San Francisco, CA (1997), pp. 578–583.
  7. J. O. Kephart, “Research Challenges of Autonomic Computing,” Proceedings of the 27th international Conference on Software Engineering (ICSE '05), ACM Press, New York (2005), pp. 15–22.


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