Shubir Kapoor  IBM Thomas J. Watson Research Center, 1101 Kitchawan Road, Yorktown Heights, New York 10598 (shubirk@us.ibm.com). Mr. Kapoor is an advisory engineer in the Analytic Models and Architecture Department, which researches and develops techniques and systems for managing enterprise supply chains. He received his master's degree in computer science in 1997 from Pune University, India, and joined IBM Research in 2000. Mr. Kapoor's seven years experience in the IT industry includes the architecture, design, and implementation of business systems, using analytic techniques for modeling businesses, and developing rule-based systems. His technical interests include service-oriented architectures, server-side enterprise applications, rule-based expert systems, Web-based application development, and diagnostic systems for use in supply chain and e-business applications.

Kamal Bhattacharya  IBM Thomas J. Watson Research Center, 1101 Kitchawan Road, Yorktown Heights, New York 10598 (kamalb@us.ibm.com). Dr. Bhattacharya, a member of the Business Informatics Department, focuses on the application of model-driven architecture concepts to real-world business scenarios, adaptive enterprises, and business performance management. Prior to joining IBM Research in 2001, Dr. Bhattacharya served as an e-business IT Architect for IBM Global Services in Germany and worked on several large scale e-business projects in the automotive and travel industry. He received a doctoral degree in theoretical and computational physics from Georg-August University, Goettingen, Germany, in 1999.

Steve Buckley  IBM Research Division, Thomas J. Watson Research Center, 1101 Kitchawan Road, Yorktown Heights, New York 10598 (sbuckley@us.ibm.com). Dr. Buckley, a research staff member since 1987 and a manager since 1995, is currently manager of the Analytic Models and Architecture Department, Mathematical Sciences. His current activities are focused on sense-and-respond systems, an area in which his team has implemented prototypes for several IBM lines of business. Dr. Buckley received his Ph.D. degree in computer science from Massachusetts Institute of Technology (MIT) in 1987. He also received an M.S. degree in computer science from Pennsylvania State University in 1978, and a B.S. degree in applied mathematics and computer science from Florida State University in 1977.

Pawan Chowdhary  IBM Thomas J. Watson Research Center, 1101 Kitchawan Road, Yorktown Heights, New York 10598 (chowdhar@us.ibm.com). Mr. Chowdhary has eight years of experience in the architecture, design, and implementation of high-performance distributed applications using object-oriented methods. As a member of IBM Global Services, which he joined six years ago, he led a technical team to winning and implementing a project for American Express. He also made contributions to IBM alphaWorks^®, the IBM channel for delivering emerging technologies to early adopters. For the next two years he worked as an independent consultant advising clients on developing insurance applications. Two years ago he joined the IBM Research Division as an advisory software engineer in the Analytic Models and Architecture Department working on sense-and-respond systems. He received his bachelor's degree in electronics engineering from Nagpur University, India, in 1996.

Markus Ettl  IBM Thomas J. Watson Research Center, 1101 Kitchawan Road, Yorktown Heights, New York 10598 (msettl@us.ibm.com). Dr. Ettl is a research staff member in the Analytic Models and Architecture Department, which researches and develops techniques and systems for managing enterprise supply chains. After receiving his doctoral degree in computer science from Friedrich-Alexander University in Erlangen, Germany, in 1995, Dr. Ettl joined the IBM Research Division and worked on the IBM Supply Chain Analyzer, a consulting tool that was used in the analysis of enterprise supply chains. He contributed to the work on extended-enterprise supply chain management, which was awarded the INFORMS Franz Edelman Award in 1999. Other awards and commendations for inventions and technical accomplishments include an IBM Outstanding Technical Achievement Award and several IBM Research Division awards.

Kaan Katircioglu  IBM Thomas J. Watson Research Center, 1101 Kitchawan Road, Yorktown Heights, New York 10598 (kaan@us.ibm.com). Dr. Katircioglu is one of the leading researchers and a consultant in supply-chain management at the IBM Corporation. With more than ten years of experience in the field of operations research, management science, and logistics, his expertise covers the areas of inventory optimization, distribution and manufacturing operations, e-business, and supply chain management. He has a bachelor's degree in industrial engineering and a master's degree in statistics. He completed his Ph.D. in management science, transportation, and logistics at the University of British Columbia in 1996. Since then, he has worked on several projects for various divisions of IBM and its customers, published papers, and made several conference presentations. He is a member of INFORMS and IEEE.

Erik Mauch  IBM Personal Systems Group, 3039 Cornwallis Road, PO Box 12195, Building 002/Office MM304, Research Triangle Park, Raleigh, North Carolina 27709-2195 (emauch@us.ibm.com). Erik Mauch is a Program Manager in the Integrated Supply Chain organization. His primary responsibility is leading the day-to-day execution of the Personal Computing Division (PCD) demand/supply conditioning activities and supporting other fulfillment transformation activities. He also supports the ongoing development and process improvement activities for the PCD and xSeries^® demand conditioning processes. He joined IBM in 1999 and worked on improving existing and designing new supply-chain-distribution networks. Previous to his career with IBM, Mr. Mauch was a Principal Consultant in the Supply Chain Practice of PriceWaterhouseCoopers Consulting. He has a bachelor's degree in industrial engineering from Lehigh University and an M.B.A. degree from Carnegie Mellon University.

Larry Phillips  IBM Personal Systems Group, 3039 Cornwallis Road, P.O. Box 12195, Building 201/Office C104B, Research Triangle Park, Raleigh, North Carolina 27709-2195 (plarry@us.ibm.com). Mr. Phillips, a Senior Project Manager and IBM Certified Executive Project Manager in the Personal Computer Division, works in product planning and project management, and specifically manages a demand/supply conditioning project. He joined IBM in 1977 after receiving his master's degree in electrical engineering from the University of Tennessee at Knoxville. His experience in IBM includes Series/1 processor chip design, PC graphics and display development, market research, market development, and PC options and building block processes. For his significant contributions to the business he has received three Division Excellence awards.