Biographical sketch of author

Carl A. Singer IBM Advanced Business Institute, Route 9W, Palisades, New York 10964 (csinger@us.ibm.com). Dr. Singer is currently a senior consulting faculty member developing and managing several executive-level courses. He has a B.S. in organizational science from Case Institute of Technology and did graduate work there in operations research. He has an M.S. in industrial and operations engineering from the University of Michigan and a Ph.D. in industrial administration from the Krannert School of Business at Purdue University. He is also a graduate of the U.S. Army Command and General Staff College and the U.S. Army War College. Dr. Singer joined IBM in 1995 to develop tools for formally leveraging project expertise as intellectual capital. His teams have developed several engagement models for software maintenance and for Rapid Custom Development, a software development methodology that can be used when time to market is critical. He serves as a member of the executive committee of the IEEE Software Engineering Standards Committee (SESC).