Biographical sketches of authors

Dailun Shi IBM Research Division, Thomas J. Watson Research Center, 19 Skyline Drive, Hawthorne, NY 10532 (Dailun@us.ibm.com). Dr. Shi is a research staff member in the Systems Analysis and Optimization group. He has a Ph.D. degree in management, an M.B.A. in finance, and M.S. in industrial engineering, all from Georgia Institute of Technology. He also has an M.S. degree in mathematics from Brown University. Before his career in research at IBM, Dr. Shi worked as a manager at Citigroup with responsibility for network crisis management. His current primary research interest is in the modeling of business, management, and technology issues and problems. His specific research areas include risk management, intelligence for business contracts, operations management, supply chain management, outsourcing, and e-commerce.

Richard L. Daniels Richard Daniels is professor of management and Associate Dean in the Terry College of Business at the University of Georgia. He received his Ph.D. degree in operations management from the Anderson Graduate School of Management at UCLA in 1986. His research interests focus primarily on operations planning and control issues, specifically multicriteria production scheduling, resource flexibility and its impact on operational performance, and incorporating uncertainty into operational decision-making. Before joining the faculty at the University of Georgia, Professor Daniels taught in the DuPree College of Management at the Georgia Institute of Technology and in the Fuqua School of Business at Duke University. His articles have appeared in Management Science, Operations Research, Journal of Operations Management, Naval Research Logistics, IIE Transactions, and Journal of Risk and Uncertainty. His research has been funded by the National Science Foundation, the Center for International Business Education and Research, Northern Telecom, Inc., and IBM.