Biographical sketches of authors

William Grey IBM Research Division, Thomas J. Watson Research Center, P. O. Box 218, Yorktown Heights, New York 10598 (wgrey@us.ibm.com). William Grey is Program Director for Value and Risk Modeling at the IBM Thomas J. Watson Research Center, in Yorktown Heights, NY. He is currently leading a team that is developing analytic tools and methodologies which support new strategic consulting offerings that quantify the business impact of information technology investments. His research activities and interests include applications of finance and accounting techniques to e-business, supply chain management, risk management, and the valuation of intangibles.

Kaan Katircioglu IBM Research Division, Thomas J. Watson Research Center, P. O. Box 218, Yorktown Heights, New York 10598 (kaan@us.ibm.com). Dr. Katircioglu is one of the leading researchers in supply chain management at the IBM Corporation. He has a B.S. degree in industrial engineering and an M.S. degree in statistics. He completed his Ph.D. in management science at the University of British Columbia in 1996. He joined IBM as a researcher at Thomas J. Watson Research Center the same year. Since then, he has worked on several projects for various divisions of IBM and its customers, published papers, and made numerous conference presentations. He has a number of inventions with patents pending. He is a member of INFORMS, and IEEE. He serves as a committee member on Semiconductor Factory Automation (SFA) within the IEEE Robotics and Automation Society.

Sugato Bagchi IBM Research Division, Thomas J. Watson Research Center, P. O. Box 218, Yorktown Heights, New York 10598 (bagchi@us.ibm.com). Dr. Sugato Bagchi is a research staff member at the IBM Thomas J. Watson Research Center in Yorktown Heights, NY. His current research interest is in valuation of information technology applications and infrastructure. He is working on the development and application of tools and techniques that help potential adopters of emerging technologies quantify the predicted benefits in financial terms. He has participated in numerous strategy consulting engagements with teams of e-business strategy consultants. Previously, Dr. Bagchi worked on knowledge representation frameworks and methodologies for business strategy formulation and analysis. He also worked on the design and implementation of a business process modeling and simulation tool, as well as a specialization of this tool for multi-enterprise supply chains. Dr. Bagchi has a Ph.D. degree in Electrical and Computer Engineering from Vanderbilt University, where he wrote a thesis on task planning under uncertainty.

Dailun Shi IBM Research Division, Thomas J. Watson Research Center, 19 Skyline Drive, Hawthorne, NY 10532 (dailun@us.ibm.com). Dr. Shi is a research staff member in the Systems Analysis and Optimization group. He has a Ph.D. degree in management, an M.B.A. in finance, and an M.S. in industrial engineering, all from Georgia Institute of Technology. He also has an M.S. in mathematics from Brown University. Before his career in research at IBM, Dr. Shi worked as a manager at Citigroup with the responsibility for Network Crisis Management. His current primary research interest is in modeling techniques applied to problems in business, management, and technology. His specific research areas include risk management, intelligence for business contracts, operations management, supply chain management, outsourcing, and e-commerce.

Guillermo Gallego Industrial Engineering and Operations Research, Columbia University, 324 Mudd Bldg, 500 West 120th Street, New York, NY 10027 (gmg2@columbia.edu). Dr. Gallego is Professor and Chairman of the Industrial Engineering and Operations Research Department at Columbia University. He received his Ph.D. degree in 1988 from the School of Operations Research and Industrial Engineering at Cornell University. Dr. Gallego's research interests span several applied areas including production planning, inventory control, revenue management and supply chain management. His work has been supported by government and industrial grants. His graduate students are associated with prestigious universities.

Dave Seybold IBM Global Services, 100 East Pratt Street, Baltimore, MD 21202 (dseybold@us.ibm.com). Mr. Seybold is the leader of IBM Global Services Product Lifecycle Management and Innovation consulting services. He has 14 years of experience in business and technology consulting and is skilled in the areas of innovation and product development, supply chain management, and information technology architecture. Prior to his current responsibility, he led IBM Global Supply Chain Practice. Mr. Seybold holds degrees in quantitative business analysis and economics from Pennsylvania State University, an M.S. in operations research, and an M.B.A. from the University of Maryland Smith School of Business.

Stavros Stefanis IBM Global Services, 136 Crawley Falls Rd, Brentwood, NH 03833 (stefan1@us.ibm.com). Dr. Stefanis is a Principal, Business Consulting Services, currently responsible for Supply Chain Management Competency development in IBM Global Services. Dr. Stefanis was the director of the solutions architecture group in Syncra Systems. He has been a solutions architect for IBM's Supply Chain Optimization Practice and was a senior architect for i2 Technologies. He earned his doctorate at the Centre for Process Systems Engineering at Imperial College in London, where his research focused on applied operations research and process systems engineering. He has published several papers in this area including a chapter on life-cycle design in Webster's Encyclopedia. He has nearly 14 years of software development and consulting experience in the supply chain optimization area, including significant time dedicated to process modeling, research and development. His clients have included Unilever, BP, Philips Consumer Electronics, Philips Lighting, Frito-Lay, PepsiCo, World Wide Retail Exchange, E2open, Motorola, Honda, Southwire, Yazaki, and many others.