IBM Skip to main content
  Home     Products & services     Support & downloads     My account  
  Select a country  
Journals Home  
  Systems Journal  
  ·  Current Issue  
  ·  Recent Issues  
  ·  Papers in Progress  
  ·  Search/Index  
  ·  Orders  
  ·  Description  
  ·  Author's Guide  
Journal of Research
and Development
  Staff  
  Contact Us  
  Related links:  
     IBM Research: AI  
     Data Abstraction
   Research Project
 
     IBM Research  
IBM Systems Journal  
Volume 41, Number 3, 2002
Artificial Intelligence
 Table of contents: arrowHTML arrowPDF arrowASCII   This article: arrowHTML arrowPDF arrowASCII arrowCopyright info
   

Automated generation of model cases for help-desk applications - Author bios

by S. M. Weiss and C. V. Apte

Biographical sketches of authors

Sholom M. Weiss   IBM Research Division, Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598 (electronic mail: sholom@us.ibm.com). Dr. Weiss is a research staff member at the Thomas J. Watson Research Center. Prior to joining IBM, he was a professor of computer science at Rutgers University. He is an author or coauthor of numerous papers on artificial intelligence and machine learning, including Predictive Data Mining: A Practical Guide, published by Morgan Kaufmann Publishers in 1997. His current research focuses on innovative methods in data mining. He is a Fellow of the American Association for Artificial Intelligence and serves on numerous editorial boards.

Chidanand V. Apte   IBM Research Division, Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598 (electronic mail: apte@us.ibm.com). Dr. Apte manages the Data Abstraction Research group at the Thomas J. Watson Research Center. He received his Ph.D. degree in computer science from Rutgers University in 1984. His research interests include knowledge discovery and data mining, applied machine learning and statistical modeling, and business intelligence automation.
. .