Biographical sketches of authors

Eric L. Lesser   IBM Institute for Knowledge Management, 55 Cambridge Parkway LDB 3E, Cambridge, Massachusetts 02142 (electronic mail: elesser@us.ibm.com). Mr. Lesser is an executive consultant with the IBM Institute for Knowledge Management and a member of IBM's Knowledge and Content Management consulting practice. He received his master's degree in business administration from the Goizueta School of Business at Emory University. Mr. Lesser is also a visiting instructor at Simmons College, Graduate School of Library and Information Science. His research interests include knowledge strategy, communities of practice, social capital, and the use of customer knowledge in organizations.

John Storck   Boston University School of Management, 595 Commonwealth Avenue, Boston, Massachusetts 02215 (electronic mail: jstorck@bu.edu). Dr. Storck is an assistant professor of management information systems, teaching in the M.B.A. program and the Master of Science in Information Systems program. He is currently involved in a broadly based research program dealing with knowledge economy issues. His research activities focus on the nature of individual and group work in globally distributed organizations, with a particular emphasis on how communities of practice enhance knowledge diffusion and learning.